For E-Commerce Drop shipping and Online Store for your Brand, a Reliable Logistics Partner is the Crucial Part of the Business Cycle, as it helps you to Bring the Fair and Positive Delivery Experience to your Customers. Cost of Acquiring Customer and Retaining them is already a big challenge in Competitive E-Retail Business; And if you opt for Wrong or Unprofessional Logistics (Courier) Partner, it may be fatal experience for your Business Credibility.

While Selecting the Logistics Partner or Courier Partner for your E-Commerce Business, Rely only on the Professional and Best Options. Here we are going to Review the Service and Customer Support by ShipRocket Logistics (Based on Experience)

SHIPROCKET LOGISTICS

Although the Services and App Features is almost like any other Logistic Partner, Service Quality and Customer Support is terrible with Shiprocket. In case you have some Issue in Pickup or Delivery, connecting their Customer Support is sheer waste of time. The Customer support System by Shiprocket is similar to a Bot responding same set of messages for all your Queries.

In the Shipping Rates (Freight) is Concerned, Again Shiprocket is not in the List, there are better options available. They might give you Lucrative Coupon Codes on Sign up but once you Sign Up and Set your Account with Shiprocket, all Coupon Codes offered becomes Invalid, so consider its only One Time Offer you are getting. When you Add Money Further to your Shiprocket Account, Coupon Codes will be Invalid for Use.

Shipping Delivery or PickUp Delays is something which is most important factor any professional logistics company must focus on, here too Shiprocket is a loser.